Terms of Service
**Effective Date:** January 1, 2025
**Last Updated:** March 2025
**Website:** https://pawtopai.prosourceatlas.com/
**Company:** PAWTOPAI LLC
Welcome to Pawtopai. These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you,” “customer”), and **PAWTOPAI LLC** (“Company,” “we,” “us,” or “our”), concerning your access to and use of https://pawtopai.prosourceatlas.com/ (the “Website”) as well as any related store services or products.
Please read these Terms carefully before accessing or making a purchase. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you must discontinue use immediately.
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### 1. Eligibility & General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. You agree not to use our products for any illegal or unauthorized purpose, nor violate any applicable federal, state, or international laws (including but not limited to copyright, consumer protection, and trade compliance laws).
We reserve the right to refuse service to any person for legitimate business reasons at any time.
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### 2. Products, Pet Supplies & Catalog Accuracy
* **Product Descriptions:** We make every reasonable effort to describe and display our pet products (including pet toys, beds, carriers, costumes, accessories, and pet care supplies) as accurately as possible. However, we do not warrant that colors, textures, packaging details, or dimensions displayed on your screen are entirely free of slight variations resulting from monitor calibrations or manufacturing updates.
* **Pricing:** All prices listed on the Website are in United States Dollars ($ USD) unless explicitly stated otherwise. We reserve the right to modify prices, update promotional discounts, or discontinue items at our discretion without prior notice.
* **Product Safety & Pet Supervision Disclaimer:** Pet owners and purchasers are solely responsible for ensuring the appropriateness of any toy, costume, carrier, or accessory for their individual pet’s size, temperament, and health condition. All pet toys and accessories should be utilized under appropriate human supervision. PAWTOPAI LLC disclaims liability for damage, chewing hazards, or injury resulting from unsupervised or improper product use.
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### 3. Orders, Billing and Payment Verification
* **Order Acceptance:** The receipt of an order confirmation email does not signify our final acceptance of your order. We reserve the right at any time after receipt of your order to accept, restrict, or decline your order for reasons including inventory unavailability, inaccuracies in pricing, or suspected unauthorized or fraudulent transactions.
* **Accurate Billing Information:** You agree to provide current, complete, and accurate purchase and account details for all purchases made at our store. You agree to promptly update your email address, billing address, and payment card details so that we can execute your transactions and contact you as needed.
* **Payment Processing:** All transactions are processed through encrypted, compliant gateways (such as Stripe, PayPal, and major credit card networks). By placing an order, you authorize PAWTOPAI LLC and its payment partners to charge the designated payment method for the full order total including applicable taxes and shipping charges.
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### 4. Shipping, Delivery & Risk of Loss
All purchases made on the Site are subject to our dedicated Shipping Policy. The risk of loss and title for items purchased pass to you upon our delivery of the merchandise to the third-party carrier (USPS, UPS, FedEx, etc.). We are not liable for carrier delivery delays arising from adverse weather, incorrect customer addresses, customs hold-ups, or force majeure events.
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### 5. Returns, Refunds & Cancellations
All returns, replacements, and refund requests are governed by our official Refund, Return & Cancellation Policy. You have thirty (30) days from delivery to initiate a return request for eligible products in new, unused condition with original packaging intact.
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### 6. Intellectual Property Rights
All content included on the Website, including text, logos, graphics, product photography, icons, interfaces, code, and software, is the property of PAWTOPAI LLC or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website without express written permission from PAWTOPAI LLC.
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### 7. User Reviews, Feedback & Submissions
If you submit product reviews, comments, feedback, or suggestions to our Website, you grant PAWTOPAI LLC a non-exclusive, worldwide, royalty-free, perpetual license to use, publish, display, and distribute such materials across our marketing channels and store. You agree that your submissions will not violate third-party rights or contain libelous, offensive, or unlawful content.
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### 8. Third-Party Links & Tools
Certain features on our site may integrate third-party tools, applications, or links (such as social media widgets and payment processors). We are not responsible for examining or evaluating the content or accuracy of third-party platforms and shall have no liability for third-party terms, actions, or privacy standards.
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### 9. Disclaimer of Warranties
THE WEBSITE AND ALL PET PRODUCTS DELIVERED TO YOU THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
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### 10. Limitation of Liability
IN NO EVENT SHALL PAWTOPAI LLC, ITS DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR ANY PRODUCTS PROCURED THROUGH THE SITE.
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### 11. Indemnification
You agree to indemnify, defend, and hold harmless PAWTOPAI LLC and our affiliates, partners, officers, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
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### 12. Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you goods shall be governed by, interpreted, and construed in accordance with the laws of the **State of Missouri, United States**, without giving effect to any principles of conflicts of law. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the State of Missouri.
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### 13. Severability & Entire Agreement
The failure of PAWTOPAI LLC to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the remaining provisions shall remain fully valid and enforceable.
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### 14. Contact Information & Legal Inquiries
Questions regarding these Terms of Service should be directed to our official legal address:
* **Entity Legal Name:** PAWTOPAI LLC
* **EIN:** 38-XXXXX85
* **Registered Address:** 117 S Lexington St Ste 100, Harrisonville, MO 64701, United States
* **Customer Support:** support@pawtopai.prosourceatlas.com
* **Store URL:** https://pawtopai.prosourceatlas.com/
